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Hilton Veterinary Clinic of Ferndale

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Welcome To Hilton Veterinary Clinic of Ferndale

Hilton Veterinary Clinic is proud to serve Ferndale, MI and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service.

We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.

If you have any questions about how we can care for your pet, please don’t hesitate to call us at (248) 955-3253. Thank you!

We are proud to be Fear Free Certified.

SURGERY

RADIOLOGY

Hear what our clients are saying about us

★★★★★

The doctor and staff are awesome! They are very patient and knowledgeable about by 19 year old cat Polly who is not very social at all! Thanks Dr Betts

Denise S.

★★★★★

This place is the best! I brought my two cats in today for wellness visits and shots and everyone was so hospitable! My cats were so scared but they made my cats feel loved and cared for! It is also close to my house! The art work on the wall was adorable too!! I’m so happy this is my new vet for my fur babies!!!

cubana666660

★★★★★

Staff is always friendly and takes good care of our dogs!

Kyle T.

★★★★★

I have never had a dog excited to go to the vet. But our dog knows when we pull up that she is going to get the best treats (and pets and love) from all the amazing staff at Hilton Vet. She starts wagging as soon as we walk up to the door. I am so thankful for their caring nature and expertise - from front desk, to techs to Vets. We've had to have a few procedures here and always feel we are in great hands. They are communicative and transparent through everything.

Emily Chisholm [.

★★★★★

As a farewell to my Vet Clinic as I've moved away, I wanted to leave behind how they've changed my life.I have always felt like my 2 cats were in the best and most caring hands possible. Especially when you catch the staff sneaking them treats :). They've gone above and beyond to work with my budget and always listened to my concerns without judgement. Sure they have to make a profit, but it never felt like it was about money with them. It always felt like the animals first. I am so thankful that my furkids had many years of their health being taken care of here.Oliver and Faffy are healthy, happy balls of fur.

Becca D.

★★★★★

The Vet & his Staff are very Nice. Took care of my baby Lucy. Would recommend this Vet to all my Family and Friends 🧡.

Debby S.

★★★★★

All of the staff are always so kind and helpful. Our cat was recently diagnosed with diabetes and Dr. Betsy and the whole team has been absolutely wonderful throughout the whole process. Our cat, Louie, gets really scared and upset for his appts but everyone is so patient and kind to him - they try to make Louie as comfortable as possible. We are so appreciative of this clinic!!

Hannah H.

★★★★★

Im so happy i found this place. Ive never posted about anywhere positive or negative, but i feel compelled to let people know there is a place that exceeds all expectations.

matt A.

★★★★★

Today you put down our Sweet Roxy . Thank you for being so sweet to us in such a sad time. It really helped how you explained the process and were very caring to her. Thank you!

Janna S.

★★★★★

My 5 year old husky had built up plaque and tartar on his teeth, requiring an extraction of 3 of them. Sara, Dawn, doctor Betsy, and the rest of the team behind the scenes that I didn’t get to directly interact with, have my utmost gratitude and appreciation for taking care of my dog while he went under anesthesia for the procedure. The communication from this team while they balance care for other animals is superb. Thank you so much.

Aleks

★★★★★

We have returned!Hilton was my 1st Ferndale Vet and I can truly say the best vet experience in Ferndale.We met out new provider, a really nice guy who was very kind and nice to both our dogs.The pups received all the treats and all the love and we're in heaven.Exam was very thorough, felt like all my questions were answered and overall a very smooth process.

Jonathan M

★★★★★

Everyone was incredibly nice and helpful. The receptionist, the assistants and the doctor were all simply wonderful. My cat Jonesy got excellent care at Hilton Vet

Marshall B

★★★★★

All the staff have been really nice and friendly! Small cozy office, quick and thorough too. It’s clear all the staff love animals and treated my cat Ryder so well. Thank you!

MHC

★★★★★

Thrive helped me take good care of my pets and the staff had been good and kind.

Beq vyper (.

★★★★★

Luna loves it here!

justin L.

★★★★★

This place continues to care about my pets. I've been coming here for a few years now and recommend it to everyone.

Andrew S.

★★★★★

Dr. Betsy is THE best. I don't like taking my cats or dog to anyone else. She knows what she's doing. Been seeing her for YEARS.

Jenny C.

★★★★★

Just wanted to go on and update that this facility is still the best. Our dog had an emergency like situation, and they handled it completely with calmness and care.

Jen V.

★★★★★

The absolute best veterinary clinic. I've been going to them for years. Dr. Betsy and the staff are so caring and comforting. They've helped me through some of the roughest times in my life, and there have been a few. They know how important the life of your fur babies are, as well as how much medical assistance can cost sometimes. Dr. Betsy will go over what is necessary to do immediately and what can wait because not everyone, including myself, can afford all of the necessary needs at one time. The very best place to go. In the picture, from front to back are Caruso, Sohcute, Medley, and C.J. They are all rescues from my neighborhood. A few of their siblings did not make it, and Hilton Veterinary Clinic helped me with each one in a very caring and humane way. 5 stars.

david S.

★★★★★

Good experience as always. Helpful, set up the appt for later in .month and helped me find a groomer for my dog.

Luz M.

★★★★★

I'm so glad I chose this clinic for my senior cats. They have that friendly neighborhood vibe while providing excellent care and service. The staff are wonderful and always answer all my questions. I'm a first-time cat owner, so catching up on all the care needed for my cats that I adopted was made way easier with their help. I would absolutely recommend coming here for all your pet needs and support.

Brandi H.

★★★★★

I love coming here with my cats. The entire staff are kind and warm, and the doctors are equally sweet. My cats hate leaving the house, but their office has food and toys to make them feel as comfortable as they can. They let me know all of my options and make everything as clear as possible.

Amanda C.

★★★★★

Absolutely FANTASTIC service from the folks at Hilton.• From the start, they ask you to call before entering their lobby. Their lobby is smaller, and they want to make sure all dogs and pet owners are comfortable in the space. This is HUGE!• They're deeply empathetic to your dog's comfort level in the office, and are tuned into your dog's body language so as to not exacerbate an already stimulating environment.• They not only tell you what they're doing, but educating you on the "why" behind what they're doing, as well as offering little knowledge nuggets or tips for further care for your dog.• Finally, you can tell that the entire team truly loves animals, and you just feel good to have your pet in their hands.BIG UPS to the team at Hilton! You've made a new friend in me and Finn 🙂

Jen W.

★★★★★

We have been going to Hilton since they opened and I cannot express the true care and empathy they have always shown us. Dr. Betsy, Kelly, Dawn, and the rest of the staff have done the most incredible work whether it was the most routine of exams to the hardest decision we’ve ever had to make.

Curtis S.

★★★★★

Wouldn't take my dogs any place else, great service

Anna C.

★★★★★

This is a good vet if you want your pet to have a choice. They care for your pets using consent. If a dog is too stressed or anxious, they put the dogs well being first, when it comes to routine care. The only downside is the high costs, but if you can afford it, this is a good place

Angeline D.

★★★★★

Very caring people. Dr. doesn't rush. You can tell they are real animal lovers and take care of your animal family member just like they would they're own. No worries here!!!

Paul L.

★★★★★

Fear-free certified practice, and it shows. All three of my cats who are normally extremely fearful and loathe to interact with strangers were very comfortable here, and they received excellent care.

Sydney G.

★★★★★

Great people, took amazing care of my dog.

Miguel P.

★★★★★

Detective Olivia Benson is a shy gal, but they make her feel super comfortable

Ryan W.

★★★★★

This is one of the best vets around! Super caring and motivated to find out what’s wrong with your pet. I HIGHLY recommend.

Gordie M.

★★★★★

Hilton Vet has been kind and professional for my kitties. They make sure to keep me aware of the treatment and fees performed. The facility is always clean and my cats are always at ease once they’re in the room. I take my pets here knowing they are in passionate and capable hands.

Jeannie L.

★★★★★

My fiancé and I moved to the area and are very nervous about finding a new clinic for our fur babies. We took our eldest in today for our first visit with them and 10/10. The staff made our nervous baby feel so comfy and truthfully made us feel just as comfortable as well. Can’t wait to bring the other two!!!

Lilly V.

★★★★★

Great service, will be coming back!

Patrick M.

★★★★★

Kelly and Dawn are the best. I was very worried about my dog after he ate something he should not have. They were able to get him in the same day to be seen. Everyone was extremely comforting, friendly and knowledgeable. They took the time to explain everything in detail. I would definitely recommend them. Thank you so much 💕

Kimberly J.

★★★★★

I've had good experiences with Hilton Vet during pet appointments, but what really cemented my appreciation for them was when they worked with me to fill my dog's allergy med prescription even though I accidentally called a couple minutes after closing, just so he wouldn't have to go without allergy meds for the weekend. Thank you so much!

Rachel S

★★★★★

I love Hilton Veterinary! They've been so kind, understanding, and accommodating in helping my cats get the care they need throughout the pandemic. They made time for me when they were incredibly busy but never made me feel rushed.I really appreciate the way they interacted with my cats, some vets seem to really specialize in dogs and cats are an afterthought. I never got that impression here.When our cat Red was given a poor prognosis due to a likely cancerous facial tumor, Dr. Betsy was SO compassionate (as was the rest of the staff when I was crying in their lobby!). She immediately agreed to take on hospice care for him until the end, helped me decide about getting further testing with a specialist, and agreed with me that it wasn't quite his time yet. He still had so much life in him despite how sick he was.I'm so happy to say Red somehow completely recovered and just celebrated his 11th birthday! If not for Dr. Betsy, I might have felt pressured to put him to sleep and he might not be here today. Thank you so much Hilton Veterinary!

Leah Q.

★★★★★

Great staffing ⚕️They are taking car of Nimitz and he HARDLY seems to notice or mind them.My kitty cat got to meet their first dog in a nice environment. But that was just me and another guest.

TaWumpas

★★★★★

Great service, wonderful experience for our two dogs.

D W

★★★★★

Very friendly

Patrick B.

★★★★★

The entire staff was super sweet to my dog Oscar. Made us feel welcome and gave him lots of treats during the visit.

gabby W.

★★★★★

The folks here are so nice and really committed to taking care of animals. They did an excellent job of ensuring my cat didn't get stressed out. Easiest vet visit of her life!

Joshua J.

★★★★★

I took my girls Lilly and Molly in today for the first time for a yearly checkup. I made the appointment early last month and the person I spoke with to make the appointments was very friendly and answered all my questions. Today during their checkup, all the staff I met were extremely courteous and friendly. They were gentle with my girls and I am extremely happy with everyone at this vet. As long as I stay in the area I will be back! Thank you!

Alexandra C.

★★★★★

Now that we've found Hilton, our pups are not stressed about going to the vet! All of the staff are amazing, and treat our buds with the same care + patience every time we're there. One of our dogs has terrible anxiety about pretty much everything, but has no problem leaving our side once we're at the office. (Our special needs guy is head over paws for Kelly!) They listen to every concern and have never forced our dogs into situations that would produce extra anxiety - even if it means a nail trim takes an extra 20 minutes. We've been going here for 3 years and will continue to do so for all of our pets 🐕

Amy H.

★★★★★

I had a emergency situation with my grand dog Ace and they waited for me to get there. It was a very sad situation and the Vet explained everything that was going to happen. The veterinarian and staff showed me a lot of compassion. I also want to thank Kelly for helping me in a time of need. I highly recommend them!!

Nancy F.

★★★★★

Been coming to Hilton Pet Vet for roughly 2 years and I'm thankful for them. Cannot appreciate them enough. Called in because I'm anxious about an upcoming vet appointment and how I can ease my kitty's comfort in the mean time and they bumped his appointment up. My other kitty has been there multiple times and I'm not sure why but she's a stinky girl who always comes out smelling amazing. I can tell they put in a ton of effort to ease your animal's anxieties too.

Becca S.

★★★★★

Friendly and knowledgeable staff. My dog loves going to the vet thanks to them.

Keiara M.

★★★★★

Great vet, appreciate the no fear approach.

Eric B.

★★★★★

We’ve been going to Hilton since they opened and love the doctors, vet techs and everyone in their office. They’re professional, kind and thorough in their care.I’d like to leave some feedback that I think speaks directly to their character.The past year with the pandemic has hit everyone hard. I sent Hilton a private message that I was disappointed and upset with several things that we had experienced in the last year when attempting to be seen in their office.I received a call from the clinic manager, Dawn. She was apologetic, grateful we continued to use their services despite a bad experience and offered solutions. I’d encourage anyone who is dissatisfied to consider giving 1:1 feedback before leaving a bad review. I’m very satisfied with their response.I’m happy that we could resolve our concerns and can continue to receive great care. Thank you Dawn and everyone at Hilton!

Kate D.

★★★★★

I can't say enough wonderful comments about Dr. Betsy Schnur and Dawn!! Our two dogs used to hate going to the vet but not anymore since we found these two! Dawn is a wonderful, gentle human who loves my little doggies so much. She always keeps them calm and treats them so well. Plus she sprays cheese wiz on the walls for the dogs to be distracted during their visits!! They leave with the fullest little bellies!!Dr. Betsy has saved our life! She truly saved our beagle/foxhound mix Cooper! He is like our Benjamin button... the longer he sees Dr. Betsy the healthier he gets. She took one look at him and knew what was wrong with him and our last vet had missed diagnosed him for over a year. No ill feelings towards our previous vet but we will never leave Dr. Betsy! She is kind, sweet, very knowledgeable and you can tell she loves her patients!!

MaKayla R.

★★★★★

Have an anxious pup and this clinic treats her with such great care!

Kelsey F.

★★★★★

They are very gentle and great with both of my dogs. Super recommend them for all your vets needs

Adam S.

★★★★☆

A little bit run down, small, and hard to find parking, but vet techs were nice enough and honest/up front about pricing and necessary procedures. My cat sadly had a reaction to a vaccine 🙁 but they took her back the same day and administered the needed follow up shots for free. Thanks!